If users have questions or concerns regarding this statement, you should first contact privacy@synchriumgroup.com. When you use synchriumgroup.com, our systems record information about your session, such as the dates and times of use, and the specific Internet address assigned to you. To do this we may use standard web server log files as well as session or persistent based cookies. The Synchrium Group also tracks requests you make for information on The Synchrium Group’s products and services, and responses you provide to The Synchrium Group surveys. Finally, The Synchrium Group keeps records of your communications you have with The Synchrium Group’s support team. Except in extraordinary circumstances (when we receive a court order, to protect the company's rights or property, or in emergencies where someone's safety is at risk), The Synchrium Group does not keep track of what sites you visit when you are using the service as an identifiable individual.
The Synchrium Group uses the information it gathers in order to provide you with the best online experience possible. As you might expect, contact information is used to contact you concerning your account and our company. Individual chat sessions may be transcribed and stored to improve customer service and resolve issues. Information on your communications with The Synchrium Group support team is used to address the issues raised by your communications. In addition, The Synchrium Group regularly sends out mailings regarding the operation of its service and other goods and services that it believes may be of interest to you. You may request that The Synchrium Group not send you mailings relating to other goods and services at the URLs listed in this section or send an e-mail to privacy@synchriumgroup.com. The Synchrium Group reserves the right, however, to send bulletins and other important information regarding the service at its discretion. The Synchrium Group is fully compliant with all requirements of the CAN-SPAM Act of 2003.
Does The Synchrium Group Share Subscriber Information With Third Parties? The Synchrium Group will not share or disclose information regarding its subscribers except (i) when we receive legal process such as a court order or are required to disclose the information by law (e.g. Federal Tax ID); (ii) when reasonably necessary to protect the company's rights or property; (iii) in emergencies where someone's safety is at risk; (iv) or as required for domain name registration (e.g.whoislookup).
You should be aware, however, that any information that you disclose in a public space such as a chat room, bulletin board, or personal Web site, is freely available to anyone else visiting that space. The Synchrium Group cannot safeguard any personally identifiable information you disclose in these locations, nor can it ensure that information you voluntarily supply to third parties remains private. Please review the privacy policies of third party sites you frequent to ensure that your privacy preferences are respected.
Security We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security
How Can I Correct or Update the Information? To request a copy of the contact information The Synchrium Group has on your account, send an e-mail request to privacy@synchriumgroup.com. You may correct that information as appropriate by returning a message to the same address. Please keep in mind that subscribers are required to provide The Synchrium Group with current contact information. The Synchrium Group may require a copy of a government issued form of identification before making changes to the contact information on an account.
If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by emailing us at privacy@synchriumgroup.com.
What Happens to the Information if I Leave The Synchrium Group? If you ever leave The Synchrium Group, The Synchrium Group will normally delete your personally identifiable account information twelve months after the account is cancelled, unless we are under a legal obligation to retain it. We preserve account information for this short period of time in the event you wish to reactivate your account and retain your previous e-mail address. However, in the event of any irregularities, The Synchrium Group reserves the right to retain your contact information as necessary to resolve the matter.
Changes to This Policy and Questions About Privacy The Synchrium Group reserves the right to make changes to this policy. Minor changes will become effective immediately upon posting them to this privacy statement. However, those changes that are material will become effective 30 days after notice of them is posted here, on the site or emailed with an appropriate effective time frame. If you have any questions about this privacy policy, please send them via e-mail to privacy@ synchriumgroup.com.
| |